The laundry itself is very clean and orderly. The machines do a good job. The male attendant on duty looks mad all the time. I spent about $15 in washers doing approx 4 load (2 were super) and was starting to put things is the dryer which is .25 cents for 5 minutes of dry time. I put one quarter in and it went in fine and showed up. I put a 2nd quarter in and it seemed to get stuck in the groove slot so I thought put a 3rd one in and it will push the 2nd one in as well. But, that did not work. So I call for the attendant and told him what happened. He said the machine says you put one quarter in and I said yes because the other two are caught in the groove. he said well i guess you need to put more in. I said no I will move to another dryer when my 5 minutes is up . I am not an idiot. He walked away. I have not been back to coin laundry since.
Worst laundromat experience ever! Do not go here. Owner is extremely rude. Asked if I was washing horse blankets to which I replied no they are horse pads. She said that was fine but then when I loaded the first machine it kept malfunctioning so owner came to 'help' and immediately became angry that I was washing horse pads and stated that no horse laundry is permitted and I wouldn't be able to wash the rest of my items. I reminded her that I had told her I was washing horse pads and she said I thought you said cat laundry???? Huh??? At that point I asked her to refund the money for the wash that hadn't started yet (machine was malfunctioning and I had only been able to put in $3) and I would just leave. She said no, took my coins and kept putting them in the machine until it started. So now I'm stuck here for 30 minutes for 1 load of laundry that I don't even know how much I ended up paying for...and can't even wash the rest of my items. This is by far the worst customer experience I have ever had. Seriously, do not use this place !!!
Used a big washer. I realized that the machine kept taking my money. $5.00 too much. I told Robert Tingle and wrote management note to balance money and to refund my money. She told me that they do not refund. They also know when dryers are not heating and do not put out of order on dryer so customers continue to put money in dryers that don’t work. Not a good business to do business with. They are more interested in money than services
Very rude, wasn't aware the owner doesn't allow washing of horse equipment. She snapped on me for no reason! Maybe if she had a better tone I won't feel as if I needed to review on how bad of customer service she has. Not a way to run a business!
Great place. Affordable. Clean.
Shelbyville Coin Laundry is a US Laundry based in Shelbyville, Kentucky. Shelbyville Coin Laundry is located at 120 Main St, Shelbyville, KY 40065, USA.
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